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T’s & C’s


  1. Detailed description of goods and /or services

Tacha’s Nail & Gift Store is a business in the Nail & Beauty industry that supplies Nail and Nail art Products.

  1. Delivery Policy

Subject to availability and receipt of payment, requests will be processed within 3 days and delivery confirmed by email, confirming order number and delivery option (with applicable costs) selected during checkout; The Courier Guy or Pudo Locker to Locker.

  1. Export restriction (Optional)

The offering on this website is available to South African only.

  1. Return and Refunds policy

Returns are not accepted due to a change of mind, so please choose carefully.

Exchanges will not be permitted for sudden change of mind.

The provision of goods and services by Tacha’s Nail & Gift Store is subject to availability. In cases of unavailability, we will refund the client in full of credit to their account within 30 days. Cancellation of orders by the client will attract a 30 % administration fee.

We will ensure to package your products safely and securely for protection during transit; Include all accessories and arts that were sold with the product.

The onus to return the product to us is on you and return shipping charges must be paid by yourself (Please note we do not accept returns via post office, but the package can be sent back via Pudo Locker to Locker.

Once we have inspected the product and validated your return, we will credit your Tacha’s Nail & Gift Store account with the purchase price of the product within 7 days of return.

  1. Products damaged on delivery

Should a product be damaged or missing any parts or accessories at the time of delivery or collection, please notify us within 48 hours of such delivery/Collection by sending a WhatsApp to 067 875 2181

We will arrange to collect the product from you at no charge. We will at your choice to replace the product as soon as possible/we have the same stock to use as replacement or credit your account with the purchase price of the product.

Defective products

We do our best to ensure that the products we deliver to you are of a high quality, and in good working order and without defects.

The Following will NOT be regarded as defects and will not entitle you to a return under this section:

  • Faults resulting from normal wear and tear
  • Damage arising from negligence, user abuse or incorrect usage of the product.
  • Where the specifications of a product, although accurately described on the website and generally fit for its intended purpose, do not suit you.

Please refer to product description for warranty of Electrical Products

Changing the standard 2-point plug to a 3-point plug on electrical products voids all guarantees and warrantees.


We shall take all reasonable efforts to accurately reflect the description, availability.

Purchase price and delivery charges of goods on the Website. However, we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save-in the case of any incorrect purchase price-to the extent of refunding you for any amount already paid, or other arrangements will be made via WhatsApp 067 875 2181.

  1. Customer Privacy policy

Tacha’s Nail & Gift Store shall take all reasonable steps to protect the personal information of users.

  1. Payment options accepted

Payment may be made via Visa and Mastercard

  1. Card acquiring and security

Card Transactions will be acquired for Tacha’s Nail & Gift Store via PayFast who is the approved payment gateway.

  1. Merchant Outlet country and transaction

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR)

  1. Responsibility

Tacha’s Nail & Gift Store takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Variation

Tacha’s Nail & Gift Store may, in its sole discretion, change this agreement or any part thereof at any time without notice.



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